Refund policy

Refund Policy

At Dirty Sip, all sales are final. Please review your order carefully before completing your purchase.

All Sales Final

We do not offer refunds, returns, or exchanges for:

  • Incorrect sizing selections
  • Change of mind
  • Accidental purchases
  • Normal wear and tear
  • Shipping delays outside of our control

Exceptions

Refunds, replacements, or exchanges will only be provided if the issue is due to an error on our end, including:

  • Incorrect item received
  • Wrong size sent from what was ordered
  • Defective or damaged product upon arrival

To request assistance for an order issue, please contact us within 10 days of delivery at:

dirtysipofficial@gmail.com

Please include:

  • Your order number
  • Clear photos of the item and packaging
  • A description of the issue

If approved, we will provide a replacement, store credit, or refund at our discretion.

Shipping Issues

We are not responsible for:

  • Lost or stolen packages marked as delivered
  • Delays caused by carriers
  • Incorrect shipping addresses entered by customers

Customers are responsible for ensuring all shipping information is accurate before placing an order.

Chargebacks

Initiating a fraudulent chargeback after receiving a product may result in:

  • Order bans
  • Collection actions
  • Legal action where applicable

Contact

For questions regarding this Refund Policy, contact:

Dirty Sip

dirtysipoffical@gmail.com

dirty sip.co